Customer service is our number one goal. We are always here to assist in your purchases but understand the need to return or exchange items. You may return or exchange any item within 30 days of the date on the receipt. Items must be in original packaging (if applicable), with the tags still on and must be accompanied with your receipt. Our policy is to NOT offer cash refunds. Instead, store credit will be added to a customer's account. This policy will be strictly enforced unless otherwise approved by management.

Items marked as clearance are final sale, no exchanges or returns will be allowed.

If you are exchanging or returning an item, you are responsible for return shipping costs. 

We reserve the right to refuse any merchandise that has no tags or has obviously been mistreated (i.e. improper fit, usage, washing and/or drying or material flaws from zippers, lotions or the pool deck). The original sales slip is required for all returns, exchanges and adjustments.

All swimwear must be tried on over underwear or they are not returnable.

YOU MAY RETURN YOUR ITEMS TO OUR ADDRESS:

First Place Athletics
Attn: Returns
820 Regal Drive
Huntsville, AL 35801

Please allow approximately 7-10 business days for your return to be processed once it has arrived. Please allow 2-4 weeks for refunds to appear on your credit card statement.

Please keep in mind that we do not keep credit card numbers on file. We will be contacting you should you need a refund.

CUSTOM ITEMS:

Custom swimsuits that have screen printing, heat transfers or embroidery CAN NOT be returned or exchanged. Please review these orders to insure that the proper sizes have been ordered.

DEFECTIVE OR DAMAGED MERCHANDISE:

Only exchanges will be made on defective merchandise within 30 days of purchase, no refunds will be given. Any defective items must be sent back to First Place Athletics (FPA) before any determination can be made as to whether the item is indeed defective. The customer is responsible for the cost to ship items back to FPA. If item is defective, FPA will replace the item at no cost to the customer. If a customer needs to replace an item quickly, you will have to place a brand new order and will be credited for the returned defective item in full once the item is indeed determined by FPA to be defective.

TECH SUITS:

Undergarments must be worn when trying on tech suits. No refunds are issued for tech suits. FPA will consider making exchanges for non-defective, unworn suits, when the exchange request occurs within 30 days of purchase date on the receipt. If the suit fabric is punctured or torn, FPA will not accept a return or exchange the suit. All sales are FINAL on clearance tech suits.

*PLEASE NOTE: Original shipping fees are non-refundable.